The World Bank wanted a comprehensive assessment of the district heating (DH) sector in Serbia. This assessment covered (1) the structure and performance of the national DH sector; (2) operational, technical, and financial performance of the DH companies in Nis and Novi Sad; (3) consumption based billing (CBB) practices, challenges, and results; (4) residential EE framework, potential, and costs; and (5) a poverty and social impact assessment. The World Bank wanted independent verification and synthesis of the findings into a cohesive report and presentations to share with policymakers and sector stakeholders at national and local levels.
DHInfrastructure reviewed and refined the analyses and findings of each of the previous workstreams. We consolidated the key messages and filled analytical gaps to complete a single report synthesizing all portions of the analysis. We tailored the findings for presentations to each stakeholder at the local and national level, and presented actionable recommendations to further the policy dialogue.