Brendan managed all aspects of this project. He drafted the regulations for tariff setting and performance monitoring and then worked with Regulatory Department staff to adopt the regulations.  The tariff regulations took into account the existing institutional structure of the energy sector and international best practice. As part of the adoption process he conducted training sessions for Regulatory Department staff and briefed utility companies and government officials on the new tariff setting process. He also provided recommendations for options in establishing protections for low-income customers and the development of transition mechanisms for potential tariff increases.