For this project, DHInfrastructure has: 1.) estimated the operational, capital and total costs of provision of water services to customers under a number of alternative scenarios; 2.) undertaken quantitative and qualitative research to determine willingness to pay; 3.) determined affordability under various benchmarks; 4.) recommended the design of tariffs and social/financial transfers; and 5.) designed a transition plan to move from the current tariff structure and rate to full implementation of the amended tariff structure and rates.